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  • Can anyone say, "Hot Mess?" This location is a disaster. I'm not sure what was going on when we popped in for lunch. I'm actually having a hard time thinking of nice stuff to say in this review, which is never a good thing. Here are my notes on what needs some serious help at this location! 1. Get more staff! I was there shortly after the main lunch rush (12:45pm) and the place seemed really understaffed for the crowd. There was only one person talking the in person orders and she was handling the drive thru and pick up window as well. There was a lady in front of me when I walked in who had been waiting for who knows how long. We waited for another 5 minutes before being acknowledged. By this time, there was about 5 people in line behind me. I really only saw 4 people working while I waited. 2. Hire happier people. I get it, you are at work and stressed out because it is busy, but you don't need to take it out on me! I didn't complain about the wait, I was polite, and i even tried to order something super easy. Being snapped at is not pleasant, especially when I am being nice. I felt bad for the employees until i got fussed at! Geez Louise! 3. Clean up the place, will ya? The area where you get your soda was a mess. There was spilled drinks and melting ice all over the place. I know people are slobs, but that means you need to have someone clean up the area from time to time. There was also straw wrappers all over the place and spilled ketchup near the ketchup pump area. It was hard to find a clean place to put my tray down to get the items I needed. 4. The playground is super lacking. First off, it is really small. Second, it was like an oven in there. It seemed like very little, if any air was being circulated around in there. Third, it is definitely made for bigger kids. The steps in the climbing area were too big for my super tall 2 year old to climb. She was so sad in there because she couldn't play with the other kids, which is the whole reason we came here! I can say that the food here was pretty much on par with other BKs, it just took FOREVER to come out. Needless to say I won't be back to this Burger King any time too soon. And please listen to my warning if you go during lunch time, otherwise you will be there a LOOOOONG time.
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