This was a nice hotel, they upgraded us to a suite, but at the rate we paid I'd think they should...they did try to charge us $75.00 for our 2lb pet...no one mentioned the fee until we checked out and it was on our bill..They did remove it!
The staff was very friendly and went out of their way to be helpful. the controller of the place helped us with our luggage, showed us where to go and even rode the elevator with us. Way above and beyond..very nice touch!