First time we went we had a bad experience starting when we called for call ahead seating and were placed on hold forever. When we showed up to the restaurant the management team worked very hard to correct the issue. What's best is you can tell they were sincere about making us happy. We went back last night for the first time since the incident and it was great. We had the pot roast which was delicious and the sangria was pretty tasty as well. Management is always visible throughout the floor which I admire quite a bit. I think this place is going to continue to thrive if they continue on the road they are on!