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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Horrible. Flew in on Saturday and went to the office. After waiting 20 minutes for my turn, the rep tells me that the internet reservation was for one day instead of the two I needed. Fine, it was probably my mistake when I was booking it online. He tells me that the second day will be an additional $11 because it is an extension. WTF???? Not so fine, but I suck it up. I try to add my wife as an aditional driver and he says there's an extra charge for that. WTF???? I tell him forget it. He asks if I want the insurance scam. I decline. He asks me if I am fully covered, and I said 'yes'. So what does he do? He begins to tell me what I am responsible for. WTF???? After a minute, I tell him I understand what it means when I decline their insurance. He gives me a stare and says something under his breath. WTF???? I just wanted to get my car and get to the hotel and casinos. After I finish with the man who is unhappy with his life and job, I thought I was home free. Not so fast. After you finish with the counter, you have to go to another line to pick up your car. That line took another 20 minutes away from my Vegas life. There was only one old (albeit, sweet) lady working this line. WTF???? She had to get out of the little office and show people to their cars. In addition, there were people bringing their keys back due to issues with their cars (air conditioning, trunk not opening) making our wait in line even longer. WTF???? While in line, I started talking to two other customers and they had the same complaint about their customer reps. They got pushy about buying the insurance and had a hissy fit after it was declined. An hour later, I was out of there with my mid-size. WTF???? This should be Thrifty's slogan...
http://www.openvoc.eu/poi#coolReviews
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