I had a semi bad experience here. First off we waited about 20 minutes to be seated. I ordered cheese sticks to offset the waiting time because we ordered chicken and it didnt matter, as everything came out together. Part of the order was wrong, so we eat our cheese sticks and popcorn shrimp only. We decided to cancel the rest of the order since it took 35 minutes to get our food in the first place. The waitress gave us drinks when we first arrived but failed to check on us for refills....I ended up slurping my lemon water to the very bottom. I will not be coming back here for least 6 months as I will drive the extra miles to another BWW to get better service!