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| - I am usually very impressed with FRC restaurants but Zinburger left much to be desired.
In searching out the best burger I thought that Zinburger would be a contender but I was profoundly let down.
When considering my rating I took into account the following: Ambiance, Service, and of course Food Quality/Presentation.
My meal consisted of a Pint of Kiltlifter, A Samburger (Bacon, Cheese and Thousand Islands) well-done, and an order of Fries.
Ambiance: The place has a very clean look but it's nothing special. I actually find the wall mural of cows in the pasture a little morbid. "Look, here's a picture of your food before it is slaughtered and cooked to order (for some)." I sat at the Bar which was not busy at all.
Service: When I ordered my beer ($5.50) it was served to me in a nicely frosted glass which I love with my beverage. However, when I took a sip I had this piece of paper flow into my mouth. I brought it to the bartenders attention and she mentioned that she had just made a shake and was wondering where that piece of paper from the straw had gone? She apologized but obviously wasn't too concerned about it and laughed it off. She replaced the beer but I was not impressed with how it was dealt with. She didn't look into the glass before she poured my drink? So that's how my dinner started and it set the tone to a consistently disappointing experience.
I ordered fries ($5) and expected something special for the price of a bag of potatoes. They were nothing special at all. They were home cut fries which were not too oily but had no seasoning on them whatsoever. They desperately required salt and pepper which is not readily available. When the food runner asked if I needed anything I replied "Salt and Pepper please" He nodded and smiled then never returned and instead went to bus some tables. Thanks buddy!
After I realized that the food runner only asks questions but doesn't follow through in answering them, I asked the bartender for the salt and pepper and she went and grabbed me some.
Then my burger came. ($11.50) I knew immediately that the burger was not going to be cooked properly because it came out way too quick to have been cooked well done.
I was expecting something with a nice seasoning, cooked well (No pink, a little crisp on the outside) and with an overall flavor that would require no ketchup. I don't like to use ketchup on my burgers but use it when they lack flavor.
I bit into this burger and it was definitely not well-done. It was medium well at best. The more offensive part of this burger was it's complete lack of flavor in the meat. It was just ground meat with no taste at all. Very bland and it unfortunately needed the help of Heinz. I will say the bun was amazing. It was soft, fresh and was the best part of the burger (which is sad).
The only time I was asked how things were is when the fries were brought out and there was no follow-up at all. It was not overly busy and there was no reason to not inquire as to how my meal was.
Once I bit into the burger I knew I would not return because I get more flavor from a Smashburger that is less than half the price. As I write this my stomach aches because I do not respond well to under-cooked meat.
Overall, this was a substandard dining experience. Next time I feel like spending that much on a Burger dinner I will venture one mile east on the same road to Delux. They source their meat from the same company and cook their burgers much better along with having flavor which was lacking here. Their fries also come with a variety of dipping sauces that make the experience much more enjoyable at the same price point and the bartenders will actually engage you aside from just taking your order.
I eat out every day and with a plethora of places to choose from, Zinburger will never again be one of them.
So far this is my only bad experience at any of the FRC establishments. You can't win them all. Honestly, the only reason this got two stars is because the place is clean.
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