First time at this location. Very busy and the hostess said she'd seat us in the bar area when a table was clean. So we waited for 10 minutes then another couple came in and took the table right away... I asked what the deal was and they said open seating..this should have been the first red flag. They have that poor hostess seating everyone taking names and cleaning tables, yes they have the hostess cleaning the damn tables talk about over worked.
Eventually we sat down and the waitress who was also the bartender was very polite. I felt bad as the bar was full and so were all the booths and she seemed to be the one taking orders and drinks to everyone. This chilis is either on a skeleton crew for profits or they had a bunch of call outs.
The food was...well McDonald's has higher quality fries. The burger was alright, cooked perfect but bread was terrible. Appetizer Texas fries..too much cheese and the fries were dry and somewhat tough.
Overall I will never visit this location and probably never see the inside of another chilis with my wife again but not because of the crew. Get these ladies and gents some help, they did a great job but with the low quality food, there are numerous alternatives nearby that are similarly priced.