Made an appointment with Hanna or Henna. Asked on the phone if it's okay to be there at 6:05. I asked how long would the massage be for? I was told a 60 minute massage. I got there, then Hanna tells
me that she is going to do only 40 minutes and she won't be able to give me a very focused massage! I asked as to why they didn't mention that on the phone so I don't have to drive 15 minutes? She mumbled and gave some unprofessional response, then she decided to call the manager! Manager agrees on a 45 minute massage for a less price which was fair, but when manager hangs up, hanna turns around and says she has commitments after work and she can do 40 minutes! I told her I'm confused as you guys just talked about a 45 minute massage on the phone with the manager.... but she insisted that she can't and kept changing her words! She then said okay I can do "43 minutes"! So many decisions and words switching back and forth... 60
Minutes to 40 minutes to 45 minutes to 43 minutes!
It was my first time and it was very bad, and kind of a weird first impression; it seemed that hanna was trying to negotiate over a few minutes more or less which to me was a question of her commitment to her job, and that's after her manager already told her on the phone to do 45 minutes (i guess the manager was nicer about it), but Henna was just very unprofessional and sounded childish..
Not going back!