My experience I had with the staff on 2-12-2018 was absolutely uncalled for until the manager stepped in. I arrived a little after an hour I was notified (about 1:30 in the afternoon) my package was delivered. The staff in the front told me if I didn't have a slip in my mailbox, I couldn't pick up my package and that it would most likely be processed around 4pm. I explained I really needed this package today and I had to go to work and could not make it back in time before they close (6pm). One female was absolutely short and not having it with me while the other was very kind and recommended I check my mailbox one more time as they just dropped off a bunch of slips. Here is when the worst part happens. As I approach my mailbox, I can CLEARLY hear the staff talking about me behind the mailboxes. One of the females said (I'm assuming the rude one) "She keeps saying she can't come back. She's just making it up. I GUARANTEE she will be back before we close." And then everyone laughs. I immediately go back to the front and spoke with the on site manager about how disrespectful her staff is being and she apologized and tried to convince me it was not about me. The manager was very helpful and told me someone else could pick up my package before they closed as long as they show ID. Thank you to the onsite manager for providing me a way to receive my package the day it arrived. However, just a tip to the staff there, you shouldn't hide and talk about customers behind the mailboxes where they can clearly hear every word you say. Perhaps wait until the customer leaves or move your gossiping away from the mailboxes. The staff here genuinely gets entertainment out of ruining people's days.