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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Dissatisfied flier, today while boarding flight #179 from PHX to BOS with my 11yr old the gate agent stopped me from board with my son to let me know he couldn't board with me!? As an A list preferred flier with your airline for over 15 years I have never been asked to wait for family boarding. Today Christmas Day your agent decided to enforce a rule that has never been followed by your airline in all my travels. If this is something you plan to enforce I would ask that your review your pre board policy too since today I watched several families board in advance with a preboarder. Note, I see this area abused on many flights. Given how your gate agent Maurice handled this matter today I am deeply concerned and planned to start flying your competitors. When I contacted customer service they stated their was nothing they could do since it's handled by ground Ops. Your employees uses to be empowered to fix these types of matters. Your airline is has clearly slipped and failing to Recognize a high revenue flyer. Disappointed X A- list preferred flier
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