I live close to this place and they open early for hangover breakfast and have delicious pancakes and AMAZING onion rings.
My boyfriend and I like to devour onion rings as early as possible in the morning and these are amazing and conveniently located.
But: the service is AWFUL. WORST SERVICE EVER. even when we are the first customers there in the morning, the waitresses sit in a booth and watch TV and never come back. when its medium crowded, the waitresses disappear. when its overcrowded, they never come back.
they dont pay attention to who walks in first... so if you walk in and sit down farther from a table being served, the waitress will skip you and go serve the person who is closest to her (but walked in 10 minutes after you).
my boyfriend and I joke that we have an abusive relationship with hazelwoods. we are like beaten wives -- going back because we love the onion rings, but knowing we are going to get treated awfully.
one time i asked for a vinegarette and received raspberry walnut vinegarette and had an allergic reaciton (nut allergy). the waitress never came back to bring us our check.
ive had to get up many times to find the waitress on slow, empty days to pay the check.
the last three times we've been we have walked out before being served because we've waited over 10 minutes in a moderately empty restaurant or the waitress has served someone who came in after us first.
sometimes you will sit for 20 minutes without acknowledgement our menus.
the management is NEVER THERE. its like no one is running the ship.