If you want Cafe Zupas then take the drive over to the Eastern location. Every time I have come to the Sunset location they have messed up my order. It is so frustrating! One time I ordered soup and salad and they didn't make my salad. Each employee told me that a different employee would make it. I was right there watching and politely letting them know that no one had started it. They sent me down the line any way. I got to the cash register and there was no sign of my salad. The cash register employee got frustrated with me and told me that I should have told someone earlier! All I could do was laugh. The food is good but it's just not worth the employees. They need a bit more training.