I ate here a couple of months ago and the experience was ok. We had some cheeseburgers which were average and some cream soda. I had been excited about the cream soda as it comes in a bottle.. and I hadn't seen that in a restaurant in a long time.
Today.. On a Saturday... Was another story. We walked in the place was very busy. There were some large tables in the back we had walked past that were open that they were obviously saving for larger parties. We walked to the front where there is a sign that says "Wait to be seated." No formal hostess stand. We stood in line behind about 4 other parties for around 15 minutes. We get to the front of the line with no one behind us. The hostess comes to us and says it will be 5-10 min. No problem. We got some drinks from the bar and were hanging out. A party of 4 comes in and stands behind us. The hostess comes up to them and asks how many and they said 4. Mind you, we were a party of 3. She immediately tells them she has a table and sits them at a nice 6 top table near the window. I was looking around, like what the hell just happened here. I go up to the hostess and ask where they are planning on seating us as they just sat the party of 4 at a table that would have been perfect for us. She points to another table that had people still sitting on it in a corner and said that they were waiting for this table to clear. OMGGGGGG. I WAS SOO MAD. I told her that I felt discriminated against and that they should have set us at the table they just sat the party of 4. She immediately tells me she can sit me and takes me to a huge table for a party of 8-10 in the back. At this point, I asked for a manager and advised what had happened. We literally had waited 35 minutes, had finished two drinks already and the party of 4 was pleasantly ordering their food. The manager advised me the hostess was new. Which is a bunch of BS cause there were multiple people facilitating where people were sitting. I felt no resolution was going to happen and I was so pissed anyhow, we left. Will I ever come back?? Hell no. The place is a mad house, people squished together and horrible customer service.