This place will test your patience on how they handle customers. There were two people behind the desk, and neither of them had a clue what was going on. I had a full-size car rental, and they kept discussing back and forth between themselves what cars they had available. They kept making calls to the garage verifying what was in stock. Eventually, after nearly half and hour, they just upgraded us to an SUV. When you check out your car, there's no gate to sign off on any damages you might have on your vehicle before heading out. You don't realize that (usually there's a final gate before you're let out of the garage) -- in this case, you just go and you end up outside. Just weird. I'd prefer not using them again.
Aren't employees (at all rental companies) taught that you should check expected reservations for the day BEFOREHAND?