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  • My husband and myself are steak lovers. We are also foodies and love to frequent different places. We came on August 17, to celebrate my birthday and his new promotion of GM certification with a different chain. It was a last minute choice so we came with no reservation later on in the evening after 8 p.m. I ordered crab legs and he had lobster I believe. Our waitress was very informal, we both sat on the same side of the booth and she took our order with her knee on the other booth. She did that the few times she did come to our table. We passed on appetizers and had salads, the food was exceptional just the service very mediocre. We were almost done with dinner and I still had a piece of crab meet literally almost to my mouth and she asked if she could take my plate. Obviously I wasn't finished. We didn't order dessert. I felt it was a rushed experience. I called a few days later and spoke with the GM, I forgot his name. He did apologize and stated that each dinner was expected to be a 2 hour experience and we shouldn't have felt rushed. He did find our ticket time and agreed that it did seem fast. I just wanted to let him know of the very casual service and rushed time, and he offered to send something to us. We have not received anything and that was almost a month ago, I figured it would be a free appetizer or a percentage off our next visit. We won't be coming back. Overall great food, bad service.
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