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  • This Dunkin' Donuts is on my way to work, and after hearing about their new Cookie Dough Collada coffee, I decided to stop by. Since then I have gone a number of times and each time is something new. Either the person at the speaker doesn't understand what I mean when I say Collada(which is what they named it, not me), or when I get the coffee, I find out that they didn't actually put any coffee in it at all. So then I started requesting the Cookie Dough Collada WITH coffee, and that's usually responded to with a rude reply. On top of all if this, today after waiting a long time in line, I get up to the window where the rude girl with a monotone hurriedly takes my card then says it'll be a few minutes. She leaves the window open and another worker whom "forgot their was a customer there" hops up on the counter and scoots all the way back to where his butt is almost hanging out the window. Once the girl laugh and brought his attention to the customer still waiting for her coffee, he jumped down. My coffee was then practically shoved into my hand and the windows were closed really quickly. Now, I am not one to usually complain, in fact this is the first time I have ever even left a review at all, but this place is very poorly run and the people are all rude and not trained very well. Unless the get new management and hire nicer people, I don't think I will be going back.
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