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  • So I have been flying through this airport enough lately to comment on both pre and post security, for some reason, I keep going back for more horrible-ness. My first time, I ordered a iced tea latte made with black tea. It's not a common drink so I was not surprised I had to explain just make it like a coffee latte but with your black tea mix. The first drink I didn't no by looking had any milk so I tried it. It was bad. So I ask, she had made a tea with coffee in it. So I had to explain that the latte part was milk. The next one was actually good! From here it goes downhill. Next trip in I go to the location near baggage claim. I place my order but for a vanilla latte with whipped cream, but, God forbid, I ordered a grande, to which the girl working there replied,"what is that? I don't know what a grande is. What do you mean by that?" With out any of the nicety you may have read that with. When I corrected myself and said a medium, the guy in line behind, who ended up (wisely) leaving, said to me, "she knew exactly what you meant she was just trying to be mean." So we actually have non-smiling employees who are acting ridiculous. Then she tells me it a dollar extra for whipped cream! By then I was just trying to get out. I wonder if I get a drink that has whipped cream if they take a dollar off!!?? Next time,Friday afternoon, I order a vanilla latte again, this time at the gate. It was terrible but let me provide you details. So I order, they remind me about paying for both whipped cream and syrup making my MEDIUM coffee over 7$!!!! The guy even mentions that is why it costs so much, then hands me my drink but takes it back because he forgot the syrup. So then it just gets poured on top. After he gives it back to me I question him about the whipped cream, which he had also just told me I had to pay extra for, nope, forgot that too!! I finally get my drink and it tastes terrible. I threw it out. If there was a way to give 1/2 a star I would rather do that. This place is a rip off and horrible. Next time, I will just wait until I can find a better coffee shop, maybe one where hey will serve me a grande.
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