I called to see what I needed to bring to qualify for a loan. I had everything but a utility bill under my name because I stay with my parents. The very rude lately whom could barely speak English, pretty much told me "Oh well, dat our requirement." I said "So basically you're telling me that I can't apply for a loan because I don't have my own residency with my own utilities under my name?" and she said "Yeah" and hung up on me. Then I called right back 3 times and she refused to answer the phone. Very bad customer service. Not interested in doing business with them at all. What a joke!!