My husband suggested we visit this store so that we can scout out some purses for my potential birthday gift. I had a vague idea of what I wanted since I have kept up with the models, and have purchased from them before. (YOU'RE WELCOME MOM!). The store is relatively compact, yet has most of the popular models, sizes and patterns. We were greeted at the entrance and did not experience any snobbery from the staff. I do suffer from what the kids call RBF (resting b*tch face) so people do tend to think I am aloof.
I was immediately approached and offered help. The lady helping me was very accommodating and patient. I had her showcase three different purses I was torn between, and even had her bring them out in different patterns and sizes. Pro tip: damier azur pattern tends to transfer color from dark outfits, especially denim. The stains/darkened patches cannot be removed or cleaned. It is something to consider if you're thinking of opting for that pattern. There was no pressure from the sales team to purchase anything on the spot, and I was glad I did scout out the bags in person because what I thought I wanted, I ended up not liking. I left the store with some enlightenment and a few new tips I was not aware of before. I would go back here to complete my purchase.