I had a fantastic experience with Cindy (I think this was back in January of this year). I used a "free haircut" voucher that came in the mail, which can sometimes mean lower quality service. She took as long as an hour with me, including with a delightful head-massaging shampoo. She was very personable and patient. I thought the cut was great. The salon is really cute, clean, and friendly. I recommend Cindy :).