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  • Very honest company. First met after calling them to get a 2nd opinion 6-7 years ago after another company told me I needed to replace whole system. First Choice came & replaced one part for $500. System still working to this day. Have used them multiple times for minor issues at my home as well as my rental property. They installed a brand new system at my rental a couple years ago. So I've have had more than a few interactions with this company. They are always honest, reliable, & reasonably priced. Crystal who runs the office is top notch. She has superb customer service skills. I always get s prompt reply with lots of helpful information when dealing with her. Any time the issue has been urgent I have received same day (usually within a few hours) service. Both technicians that have come to my house have been extremely prompt & polite. I feel very comfortable with them in my home. I can't say enough good things about this company. I will be a lifelong customer.
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