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  • We had a $50 gift card which we tried to use and were told it had a zero balance. Our waiter said he would send over the manager. Instead we got the asst. manager who agreed it seemed very unlikely we had used the card in Illinois and Connecticut and then here in Vegas. But apparently he has no authority to make things right and we had to leave our info and wait who knows how long for "corporate" to get back to us. Clearly an exasperating experience and IF we hear from corporate we'll certainly request a cash refund vs ever trying to use a gift card there again.
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