Terrible customer service. I purchased a lighting fixture which ended up being defective. Called customer service and spoke to a rep. Told me that he would call me back about a replacement. I called him a few times and he was unable to provide a response to me. Am still waiting for hm to call. I've emailed union lighting a few times as I wanted a record of my attempts to communicate with them. It;s been a few days and I still have no response. Not a way to do business. I'm going to now call the manager.