Worse customer service experienced!
Mail carriers should do a better job and have a care to deliver packages in timely manner and actually do real delivery to correct apt!!
Yes I am angry and utterly disappointed that they falsely scan a shipment as delivered to me which I never received! (HOW YOU FIT A 4X4X4 BOX IN A SMALL 2X2 MAILBOX??) Now its been 6 DAYS now since and I have gone to post office to get some assistance and to date just been getting run around and no resolution but excuses not to help or assist in the matter. I spoke with a clerk just to be sent to supervisor who tells me that as soon as carrier comes in after her shift will call...This was on Thursday 5/26 and no call all day Friday. I call and their phone busy all day long or off the hook? I go back to post office (again) and same clerk tells me same thing that I already know from my tracking app. Shipment was delivered but to whom its the question not answered.. So the clerk gives me yet another non working number to call today begore 9:30am and again bz signal. I call back their main number which finally someone picks up at 9:22am and I asked to speak with the carrier and gave him the rt# and what happens? Get put on ETERNAL HOLD FOR 20 MINS.!!! TALK ABOUT POOR SERVICING!
So now my final alternative is to file A FORMAL COMPLAINT(which I already did) AND HAVE THEM REFUND ME THE MONEY I PAID FOR AN ORDER THEY LOST AND DIDNT CARE TO HELP FIND AND FALSELY SCANNED AS A DELIVERED ITEM THEY DID NOT!
Shouldn't have to go thru this with a paid order,UNACCEPTABLE!