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  • AWESOME! I used to take my dog here a lot but got really tired of the rude customer service, and the old groomers that would always say "they couldnt cut his face because he was a pain" so needless to say I was really hesitant (but desperate!) to try them again (nearly a year later.) I am really glad I did though, the whole store has changed, the receptionist was extremely friendly and welcoming and really seemed to care about my little yorkie. Previously the receptionist and groomers were pretty condescending about how I would request to have Jack cut (shaved) not your typical yorkie cut. This time they were happy to do it, and I was insistent on his huge head being cut right now. It took about an hour and a half , which for jack is REALLY quick. When I went to pick him up I was again greeted by everyone and the groomers were awesome and said Jack did really good, and how cute he looked, I was a bit skeptical still. When I saw him though I was so happy! Jack looks awesome, they cut him exactly how I needed and his large head was cut right down. They totally re-sold me on bringing jack back to Shaggy Chic and I was extremely happy with everything, I will be back definitly.
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