I first fell in love with Nano when I tried their Peanut Butter & Jelly Burger a while back. With a great selection of beer and burgers this place was a favorite of mine and I was excited for their expansion. The new patio is stunning and made for a great gathering spot for weeknight drinks but if you are planning on going on a weekend forget about it.
A few friends and I stopped in for food on a Saturday afternoon just a few weeks back and were met with some of the slowest and unhelpful service I have encountered in a while. We ordered 2 appetizers and entree among the 4 of us and it took us over and hour to get the first appetizer. With only one of our 2 apps we were looking to our server for answers and he was hard to get a hold of. Once our second app made it to us we were informed ours was sent to the wrong table. Tracking down our waiter to pay our bill was even more of hassle we had the tables surrounding us working to flag him down for us as well.
Trying not to discount the experience we returned again last weekend and ordered food from the bar it still came out in segments.
I really want to fall back in love with Nano, but recent experiences lend me to believe that the service can't keep up with the shinny new space.