Myself and two of my students ate here while visiting Phoenix for a conference. The pastrami was excellently prepared; it was moist and flavorful. They even gave us a complimentary dessert of bread pudding with a scoop of vanilla ice cream! Talk about making a customer happy! Although you order at the counter, and the server brings you your food, it still has the customer service of a restaurant in that they check on you while you're eating and make sure everything is to your liking. The prices are great, and you get plenty of food for the price. I highly recommend Tommy's Pastrami!