Rude service and insanely overpriced. The whole custom framing biz is such a racket - there really aren't any places I know in Toronto that charge a reasonable price.
The charge for a basic black frame made with glass front was close to $400. This was just for the frame - we set the art in and mounted it ourselves. And yet this place appears to be crawling with Queen West types willing to fork out the $$$. Go figure.