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| - I've experienced that lack of greeting (major pet peeve) at this store, but the last couple of times we have been greeted with warm smiles and welcoming words.
The store is always clean and organized, even midday. Cute & trendy clothes for teens and young adults. If you are petite, this is definitely your store. If you are more of an average size or above (think size 7/8 & above), stick with the tops, shoes, and accessories; the bottoms run way too small. The clothing is cheap in quality, so unless you're going to be very delicate with the care process, it's not worth paying full price for anything here, IMO. (Sale. Sale. Sale!)
Customer service:
DD found some cute pants that she really liked and wanted, but they only had a large or an xtra small. She needed either small or medium. One of the workers (may have been a manager), came over and offered to help me find the needed size. When we couldn't find it she offered a different print/color. I advised her that DD wanted the other print. She said that the larger sizes go first, and that was the end of that. I don't expect Lamborghini service at a Yugo shop, but I thought it was pretty standard customer service to offer to check and see if another store has the item for which your customer is searching.
Read the fine print. Before you hand over that cash or credit card, be sure to read their return policy, which is posted at the cash register. Some items are non-refundable &/or non-exchangeable, so be sure it's what you want before you pay for it.
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