HORRIBLE SERVICE!! Worst part about it thar it came from store manager MARTIN. I had been a loyal AT&T customer for 10 yrs plus switched services and brought in all i was asked to expedite the process including the unlock code from AT&T I was asked to get in order to use my existing phone.
In 24 hrs I only was able to connect for 2 hrs to the Internet. Long story short went in to get help with issue to this store. Was told by manager it's not a tmobile phone can't help you i can't touch it. Told him if my phone can't be used why was i not told before i switched over? He said don't know but you need to find a specialist to fix it!! He would cut me off not let me explain my concern and when he did stop talking he started working on a diffrent task while "listening". I'm filing a customer complaint with Better Business Bureau as well. Horrible customer service and incompetent manager!! NEVER WILL I RETURN TO THIS STORE!
I called 1-800-tmobile and had my issue solved.