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  • This is by far the worst Chipotle I have ever been to and I have had enough of their careless mistakes and apathetic attitude towards customers. 3 times that we have ordered items to go off the website there have been mistakes and they have gotten progressively more ridiculous. To start with, their chips are pretty consistently stale and the service is adequate at best. Once they completely ran out of taco shells, which is understandable as it was a busy day at this location. This evening it tops the list of ludicrous errors. I ordered a salad on the website to go, filling out all of the information including the salad dressing box checked and my phone number. The interesting part is that a pop-up box verified this number, though I don't know why because apparently it is meaningless. My husband returns with the food to tell me that they forgot salad dressing so he went back in and they said, "oh yeah, forgot to tell you that we ran out of that." Ummmm, don't you think if you had used that little phone number to let me know that there is zero salad dressing available for my salad I might have changed my order?! How are you allowed to continuously run out of items when you have such a limited number of different options? So lame! I will not be returning to this location and I hope this isn't yet another sign that this business is beginning to show it's cracks.
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