I've used these guys foher 4 different projects now and they've been pretty cool every time. First I had a power wire catch on fire that connected to my battery. I didn't know that it had caught fire, it's just that my stereo quit working. I took my car to them and they found the problem and got me a better terminal in a matter of minutes. Then they tinted my windows and they look great. Then I had them hook up a back up camera and a remote starter. The camera worked great but the remote starter interacted weird with my cars various other systems (door locks, seat position memory, and regular starting setup) After explaining the issues, Ray didn't give me any drama about taking the system out and refunding me. I think the crew over there is a solid group. The management and technical staff have always treated me well in particularly Scotty Karate, Ray, and Trevor. This is notable because I know that I'm the kind of customer that wants things a very particular way and even knowing that, I know what a pain in the ass that can be for staff and they still treat me well. I will continue to have them fine tune things for me and add little bells and whistles to my ride as I need them.