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  • Hubby got me a 3 month membership for my birthday and I just had my first massage last week. First, the details: the membership gets you one massage/month OR one facial/month PLUS an unlimited number of massages and facials you can ever want to purchase at membership prices. (One hour massage at member rate is $39 and one hour facial at member rate is $49.) My massage was great, no complaints. Relaxing and effective -- what I want in a massage. The front desk staff really push their products/membership program and seem less experienced as front desk staff than other comparable places I've visited. For instance, the young guy who was assisting me couldn't locate my file and took about 5min to find it, during which time another staff person asked me if I would fill out the patient info form, not realizing I just did that with the guy who was looking for my form! (those 2 staff people were sitting right beside each other and the place was NOT busy....only 1 other customer who was being helped by a third staff person!) So, customer service a bit slow on the uptake, but the actual massage was good. I'll have to update this review after my 3 month membership expires.
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