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| - My son just moved to Phoenix and I came in from Las Vegas to visit. We decided to go out and try and find some good mexican food and his neighbor suggested Garcia's. When we arrived and got off the car, I was impressed, the smells coming from the building were amazing. As we walked in, the restaurant is nicely decorated, there was mexican music playing and we were seated almost immediately. We started with an appetizer while we looked over the menu. We ordered fajitas and a combination plate for our entrees. When the entrees came, the waitress, holding the plates says to us, "move those plates (I think she was referring to the appetizer plates)" we did and she placed our food in front of us. The appetizer plates were empty but she did not take them away. Also, our tea and diet coke glasses were empty and she did not offer to refill them. We tried to get her attention but it truly felt like she was ignoring us. Finally, my son got up and went to the bar to get our refills, at the bar, the waitress was standing there speaking with another employee and saw that we had to get our own refills. The food I have to say was very good, it arrived hot and served beautifully. When finished, we stacked the plates with the appetizer plates and still she would not pick up the dirty dishes. She brought us the check and we advised her that we wanted to look at the dessert menu to which she replied, " I don't need to get you a menu, I will tell you what we have", I told her that sometimes, the picture or description of the dessert helps me decide but she refused to bring the menu. She rattled on several items and we decided on the chocolate mini chimis. Again, once done, we placed the dessert plates on top of the plates that were now a mountain of dirty dishes. She never picked up the plates but rather a gentleman that might have been a manager did. He did not introduce himself but did pick up the plates.
While eating, I have to say, the staff started cleaning up and putting up the chairs! I understand it might have been a slow day but really? wait for the diners to leave or start cleaning the areas where there were no diners. We felt they were telling us to leave, which we did. To management I have to say, whoever your cook is, my compliments to him/her, I am Hispanic and the food was absolutely delicious. The service provided by your waitress, non-existent! Next trip I feel like the taste of the food will bring me back but I hesitate with the service that was given us.
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