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  • This used to be my favourite local AYCE sushi restaurant b/c I enjoyed the food. Service was always hit or miss. But one dinner, their disgraceful customer service pushed me over the edge of no return. I had previously written a review for this restaurant, but it is mysteriously gone. So now, I am writing it again. _______________________________________________ The breaking point was when 2 waitresses mistreated my extended family and I during dinner. They refused to serve 2 of our tables individually, and told us we had to order as one table. When she served the food, she would put all of the food on one table, requiring people from my table to walk over and pick up our dishes, and bring them back with us to our table. Ridiculous. I can't believe we tolerated this. After a few orders, she changed her mind and allowed our tables to order separately. How extremely frustrating. Other times, we tried to get the waitresses' attention, but they would ignore us. One of my adult cousins had to turn around and kneel from his seat to speak to a waitress while placing an order, because she would not stand next to our table. Another adult cousin went out of her way and practically left the table to find a wait staff to order from. Mid-order, a waitress abruptly walked away from me and left our table. My uncle and I were shocked - I was still speaking, yet she turned her back on me and left! I could go on... _________________________________________________ My family and I were very polite guests and we did not deserve this kind of treatment. In fact, we reacted in kindness and tried to counteract the wait staff's inappropriate behaviour with good manners and gentle speech: WE were the ones accommodating the staff. I will never make the mistake of recommending this restaurant again. ____________________________________________________
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