Friendly and efficient service, even on mornings that are busy... the line keeps moving pretty quickly. Pretty displays... the donuts look beautiful and taste delicious! My daughter loves the smoothies and I love the Sugar N Spice blend of Coffee (vanilla, hazelnut, cinnamon). The one critique I have is that if I buy 4 donuts, they put them all in a small bag... always seems to have the frosted donut on the bottom. In my opinion, frosted donuts don't belong in a bag with multiple donuts, especially not on the bottom! Too messy and the frosting ends up all over everything else. Other than that, it's spot on!