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  • I usually enjoy ordering delivery from here since it is so close to my home, however this past delivery was absolutely terrible. The guy gets to my place 20 mins after my order, usually they arrive in 5-10 mins, as soon as i open my bag there are no chips. My appetite is gone. I called jimmy johns and told them the delivery guy forgot my chips immediately I'm put on hold for a min then there is a new guy I'm speaking to. I don't appreciate being placed on hold as soon as i call without a prompt or that the person was going to get the manager. They told me he would be on his way with my chips and as i looked at my sandwich i had plans to get on the road to my friends house not be waiting another 20 mins for chips. I stood there waiting and finally decided to eat my sandwich however it ha dbeen 30 mins and still no chips, so I called jimmy johns told them to forget about my chips and to put a credit on my account for the chips and lousy delivery service, this was a total of an hour i had waited. The manager told me he should be there momentarily and i told him well I'm leaving my house like I planned to do an hour ago not wait for chips. Needless to say i wont be ordering from this location again. On a side note If I want to order my sandwich my way don't interject and try to get me to buy something else.
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