I haven't been to fuddruckers in over 5 years and to be honest I never remembered it being this bad.
First of all let me tell you about the customer service. Wow I informed the employee this the burger was "too cold" and she kinda had an atrium by rolling her eyes at me. It kinda tells me this happens all the time. I spoke to the manager about the Kobe burger and he just gave me a simple "it's good". I don't expect for him to give me a lecture but just tell me what kind of beef it was.
Overall I wouldn't recommend coming back to fuddruckers at all. If this is what the company became to "roll their eyes at you" then forget about it.