I seriously can't believe these reviews - I've been going here for over 10 years and have never had an issue. My husband switched from his dentist to this one as well and both my kids love it. I've never had any issues with billing. Having me pay before they do fillings is a little odd but they are a business and need to earn a profit. I really can't complain about them. I've never had any issues with either Dentist- the staff is amazing and they fit me in when I chip a tooth with no issues.