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| - It is so hard to find a unique and fun restaurant on the west side of town. After getting a few recommendations from foodie friends, I suggested to my husband that we give Le Chalet a try.
The reason why I can not give this restaurant 5 stars was because of the lackluster server we initially had. I feel the experience could have been a 5 star situation if we were assisted more in our menu selection and education. As a former server, I am very critical of service in a restaurant and if the first thing a customer says is "We've never been here, we need you to help us through this," I expect to be their guide. Unfortunately, our gal didn't bat an eye as we mispronounced items, didn't explain anything we asked for understanding on or even make suggestions when we stated what we liked. For example, we wanted to know what the difference was between the appetizer "pizza" Flammenkuchin with bacon, cheese and potatoes and the crepe with meat, cheese and potato. They both sounded to be about the same thing. Our server just said "The crepe is buckwheat. Its different." Well, when my husband got his crepe, it was basically the same thing taste-wise. It was cheese and potatoes and ham (I think). We initially wanted to try the fondue, but weren't sure on the portion sizes of everything and asked as we ordered if we should try that too. She said that we had a lot already and we didn't need the fondue. But after seeing the customers near us having this elaborate set up where a half wheel of cheese was brought out and melted under a fire and scraped off onto the customer's plates, we were sad we didn't know this was the "fondue." We thought it was like Melting Pot where you just dip sticks of bread in a vat of melted cheese.
After getting our cheese and potato "pizza" (flat, crackery bread) our server announced she was leaving and a much more charismatic male server took over our table. He was much more energetic about waiting on us and my husband looked at me and said he was feeling really discouraged until the new guy came along.
A male manager (I think) noticed us oohing and ahhing at the table near us getting the melted cheese and came over to explain what was happening.
I was in the mood for red meat, so I ordered the La Potence and LOVED it. The owner/chef came out to prepare it for us. He poured a liquor concoction over the pieces of filet which were searing on prongs connected to this metal tube that he said was insanely hot. The drippings went into this fantastic rice mixture. I also had a variety of dipping sauces to put the meat in and the tarter sauce was my favorite. The fact that the whole time the chef explained what he was doing he did it with a French accent made it just that much more enjoyable. ;)
My husband had a hard time enjoying his buckwheat crepe since it tasted pretty much like the appetizer we had earlier. Still not sure why the crepes are buckwheat, either?
Husband ordered a Hoegarden beer in "das boot." and loved it.
We were too stuffed for dessert. But, now that we know about the other options, such as the melted cheese wheel, the fun bar area and happy hours, we'll try it out again and bring friends.
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