I've been here a couple of times. It's always packed and happening around brunch and dinner. It's tough to find a seat if you're in a big group, but the mall makes it easy to waste away some time if need be.
The decor is classy and I enjoy the open kitchen design with its center piece wood oven that pumps out those delicious pizzas. The menu is large to match the size of the restaurant and the fair is typical. I'd say the food has always been tasty but has never blown me away. I had brunch here the other day and definitely enjoyed their take on french toast as well as variations on eggs (we shared plates). At times it's too rich, too spiced and salty, or just too overdone. Still, I'd say this is a place where you have find out for yourself whether you like the way they do food.
Service was prompt and accurate though not chatty or all that amicable. We were looked after more so than served.
One major downside here is pricing. I always leave feeling like I've somewhat overpaid for what I've gotten. Maybe they can drop their prices by 10%? Wishful thinking...