I was reading the other reviews and trying to figure out why this place is only a 3.5 star and it seems that most people complain about the disposable utensils, the smell that is left on our clothing and the unreadable menus, I won't dispute those things but rather say they add to the experience. Whenever I come back to Toronto I make a point to eat here, if I stick to what I know is great I am always super happy. There kebabs, naan and lamb are awesome, butter chicken is great, the biryani has been hit or miss but overall I am a big fan of those dishes. A big plus is that the staff remember me and always treat with me a great deal of respect.
I wouldn't go here if you are looking for fancy dining, or going somewhere afterwards where the smell of spice will be offensive or annoying but if you are looking for a good food experience and can tolerate the environment it is a great place.