Most disappointing experience ever. 3 of our party of 5 ordered biscuits and gravy which should be an easy meal. Instead when one of our members dipped his bacon into the gravy, he brought up the bacon and there was long strands of hair in the gravy. The waitress was immediately notified and she did promptly take away his plate. The remaining plates were no longer touched and asked to be removed as well. The general manager then came over and stated that the hair was not blended in the gravy and he didn't see the problem!!! Unacceptable!!! Never will I step foot in these doors again and will make sure not to refer anyone here. The manager needs basic customer service training and our waitress needs to not roll her eyes and both need basic manners.