The people here, from the front desk, to the MAs, to our doctor (Strumpf) are awesome. People whine about the strangest things. Sometimes we have to wait (can you IMAGINE?? ). Sometimes they're busy and they greet us with a manner that reflects the patient load (like, let's get you in and get started).
If you want expert MEDICAL CARE, this is the place. If you're more concerned with how politely you're greeted, go to Walmart.