Extremely sadden by the customer service we just received. A friend and I walked into the store at 7:48... place closes at 8pm... we didn't realize it was that close to closing time so we made sure to apologize to the two workers and even tipped $5 when we paid.
From the moment we entered the store, it was very noticeable that the workers were annoyed. We apologize many times and Matthieu, one of he workers, even made the comment after we apologized, "yeah... we are only open for 9 more minuets"
We could even tell that they were complaining about us while they were making our pizzas..... after we tipped them $5 for 2 pizzas!!!!
Super disappointed :(
Update:
Changed to 4 star rating from 1 star because I was very impressed with a gentleman named Ryan that contacted me after I message the business about my experience. He apologized for the experience and horrible customer service I received and notified me that their policy is to keep their doors open 10 minutes past the posted closing time to accommodate late guests. He asked if the district manager could call me to hear about my experience. I spoke with Scott, the DM and was happy that he seemed very concerned about my experience as well. I enjoyed my interaction with both Ryan and Scott very much.