We bought our used Pilot from Showcase and we also get our car serviced there for everything. Alex sold us our Pilot and he was awesome - I would intentionally go back to him for my next car.
Despite my cynicism about car dealerships and service departments - I am really happy with the service at Showcase. I ALWAYS work with Izad in the service department (I won't see anyone else to be honest because Izad is so great). He is super accommodating with my hectic schedule, arranges courtesy cars for me when needed, explains everything very clearly to me and is honest about what DOES and DOESN'T need to be done immediately on the car. I know that the money for car dealers is in the service departments, and I think Showcase has invested in making it clear to customers that servicing is their priority. We're really happy with Showcase and frequently recommend them.