I've been taking my boys there maybe 8 months? The place is huge & even has a swimming pool! They don't crate them, they have a nice size indoor/ outdoor suites. Unlike other places...you don't need to reserve a space except Holidays. They have longer hours on the weekends. Incredible staff...mostly the same since we've been going there, which says a lot! My boys get their grooming & nails trimmed too...they also check their ears & teeth. Very flexible, lots of parking. They do a lot for the community with rescue dogs, adoptions and can accommodate "challenging" animals that aren't neutered, don't play well with others etc.,