We took our 11 years old daughter here for the first time two weeks ago and she LOVED IT!!! We were so impress with how MIKE was so tentative, patient and AWESOME with her. He made her first visit at an indoor shooting range an unforgettable experience. The only reason I didn't give it 5 stars because the lanes were so close to each other that you periodically got blasted with emty shell from persons next to you. Likewise, we loved everything about it!