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| - If I could give this place 10 stars, I would. Being able to support and promote businesses like this is what being a Clevelander and being on Yelp is all about. Lance and Jodi have been working together for 25 years and were trained by Dr. George Michael himself in NYC (the flagship store on Madison still exists). This two-chair salon is sort of a hole-in-the-wall and has an unassuming interior and exterior. It is truly the people that work there that make this so amazing.
I have thick, dry, curly, brittle hair that has suffered the elements after many months of backpacking around Asia, a bunch of climates and water types, repeated bleaching/color lifting, and a complete neglect for trimming over the past two years! Really, every trauma to hair that you could imagine. I was at a point where my hair was breaking regularly and it was forming mini dreadlocks that I didn't intend for it to do. I have had so many bad or uneven haircuts in the past that I am always afraid to trust salons, which is partially why I didn't get a trim while traveling.
After reading the reviews on here and on Groupon, I felt like I could trust this place to not try to push expensive products on me and actually give me a good, precise cut that would allow me to hit the refresh button on my hair. Lance was my stylist and he is honestly like a doctor for hair! We sat down and had a "consult" and he then examined and brushed out my hair, showing me exactly where the damaged portion was. We then agreed on an exact amount of length to take off the hair to restore it to its fullness. I got 6 inches off, which is quite a large amount for a long hair salon like this to be doing in one cut (but trust me, I needed it!). Lance never pressured me to take off more or less, just offered his objective opinion and let me decide.
The number of times I have gotten my hair cut wet and the stylist takes off more than the agreed upon length... or adds layers that end up causing split ends...or razors through my hair to thin it out...it makes me sad I didn't know about this place sooner! Lance was SO precise with his cut, making my hair even (I really don't think it has been this even in YEARS). He then went through all of my hair and snipped off split ends and hairs where the protein chain was destroyed and about to split. I also got the "Ultimate treatment" with L'anza products which was really nice and helped bring some softness back into my hair.
This is NOT your average trim, people! This is the real deal and a high-quality service with very kind-hearted, patient people running it. I cannot recommend it enough.
Note to vegans & animal lovers: ALL products at this salon are cruelty-free.
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