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| - There are so many pool parties and clubs to choose from on the Strip. I recommend going to an establishment that cares about their guests. Besides, having been to both day and night club at Marquee, my friends and I found the club to be overly packed with an OK crowd at best. Many people left around midnight including us since we couldn't move at all. The dance floor was also small for the top 40's music, and downstairs seemed like a rave with rude people. Ghostbar, Rain, and Moon were so much more fun at the Palms. Pure at Caesar's is worth checking out for the great view. But if you still want to check out the newest club on the block, just beware you are in for a night of waiting in multiple lines (even with guest list) and being pushed around and waiting around for pricey drinks with poor management.
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Below is my incident at Marquee Day Club:
My letter to the Cosmopolitan Marquee...ignored by the management :(
RE: Pool Platform Hazardous to Guest Safety
Dear Cosmopolitan Marquee Management,
I attended the Cosmopolitan Marquee day club at the pool on Friday, July 15. Since there were music playing and fellow guests were dancing on the plastic box containers in the pool. I decided to join in so I climbed on the clear raised platform by putting both of my knees up on the box; then I stood up on the box, which had a grid of raised squares with very sharp corners. As I got on the platform, I felt a sudden pain on my left knee, then the crowd started to yell "You're bleeding!" I looked down to see blood gushing down from my knee so I hurried to get out of the pool.
I informed the gentleman patrolling inside the pool of the sharp top of these box containers that are meant to be climbed upon. He sent me to security by the door. Then, a security personnel with black tattoos on both of arms came over, and I told him that the clear platform was very sharp and cut my knee. He told me to follow him across the courtyard to get first aid. I already wiped off the blood on my knee when I got out of the pool, but blood continued to run down my leg so I had to wipe it off again, and he made a mean remark, "I would prefer it if you didn't use our towels, but oh well, too late now!" Not only was the security staff inconsiderate, he was downright rude and sarcastic.
At the first aid station, I told the Cosmopolitan/Marquee employees that they should remove those boxes in the pool for guest safety. The same security staff sneered and said "Yea, I can't do anything. People get stupid cuts like this all the time." I was shocked that no one cared about the danger the clear boxes pose to the safety of their guests.
So before exiting Marquee, I tried to warn the staff about the dangerous hazard again. I spoke with the service manager named Danny/Denny, and he just kept saying "We just got those boxes, and no one has ever cut themselves." He didn't seem to get the fact that my incident can be the first of many. I had expected a little more consideration from the manager, but he treated me like I was just a drunk drama queen who got a small scrape. I have attached a picture of the cut taken after the cut was band-aid; you can see that my skin was lifted off the knee by the sharp grinds on top of the clear box in the pool. The finger in the photograph serves as reference of the size of the scrape; my skin is still raw and my knee is sore from the incident.
I am quite disappointed and shocked by the disregard and insolence of your staff. There was no compassion or courtesy from the staff who handled this incident. The management must be aware that the top of the boxes have a sharp top, which can easily hurt your guests. The unsafe boxes placed inside the pool need to be removed or reconstructed to insure guest safety; it is a lawsuit waiting to happen as your staff just shrugs off the incident and disregards guests' concerns. I hope your prestigious hotel and popular club, especially being the newest additions to the Strip, would offer your guest a safe environment on your premise and train your staff to treat guests with courtesy and respect. Thank you for your consideration.
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